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Whitney Houston 911 call: 'Irate' woman 'kept hanging up' on hotel security

Mario Anzuoni / Reuters file

Whitney Houston in 2007.

Whitney Houston's assistant was the one who discovered the pop icon lying face down in her bathtub at the Beverly Hilton on Feb. 11, but it's unclear whether she was the "irate" woman who called hotel security and "kept hanging up" before they could get the whole story, according to a recording of the 911 call made by a hotel staffer and released to the public today.

"Apparently I've got a 46-year-old female found in the bathroom," the caller, who identified himself as "security from the Beverly Hilton," told the operator. "That's all I've got right now, but they're requesting paramedics."

Then there was some confusion as to how dire the situation was.

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"She fell or was in the bathroom with the water," the staffer said, identifying the room as 464 before correcting himself and providing the correct suite number, 434.

When asked if Houston (who remained unidentified throughout the conversation--and she was 48, not 46) was conscious or breathing, the caller said, "Apparently she wasn't breathing."

"But she's breathing now?" the operator asked, to which he said, "I don't know."

A few seconds later, however, he added, "The person who called me was irate and I couldn't get much out of her," and replied, "Yes, that's correct," when the operator asked again if the woman was still not breathing.

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The security team member then said that he was headed to the room. The operator offered to stay on the line to give CPR instructions and asked whether or not anyone had tried CPR, to which the caller said, "No, she kept hanging up on us."

The operator then promised to get the paramedics to the hotel right away.

Listen to the 911 call

Houston, who was discovered in her room at around 3:30 p.m. on Feb. 11, was pronounced dead at the scene at 3:55 p.m. after resuscitation attempts failed.

An autopsy determined the cause of death to be accidental drowning, with heart disease and cocaine use cited as contributing factors. Investigators found a "white powdery substance" in the bathroom, according to the final coroner's report.

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